Floor Leader: Elevate Customer Experience & Sales

Abercrombie & Fitch Co.; Texas; On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Payroll benefits

Sales bonus

Merchandise discount

Career advancement

Training & development

Inclusive culture

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to ensure a quality in-store experience. You will guide Brand Reps and Stock Associates on the sales floor and contribute to daily store performance through customer care and team achievement.

This role focuses on coaching, product knowledge, visual displays, and adherence to brand standards while supporting omni-channel fulfillment and operational routines.

Qualifications

• High School Diploma / GED preferred or equivalent.
• 1 year of retail experience preferred.
• Retail supervisory experience not required.
• Experience in leading groups or teams preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Leadership

Customer focus

Communication

Visual merchandising

Sales driven

Inventory control

Coaching

Time management

Flexibility

Teamwork

Education

High School Diploma

Tools

POS Systems

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to ensure a quality in-store experience. You will guide Brand Reps and Stock Associates on the sales floor and contribute to daily store performance through customer care and team achievement.

This role focuses on coaching, product knowledge, visual displays, and adherence to brand standards while supporting omni-channel fulfillment and operational routines.