Floor Leader: Coach Teams & Elevate Customer Experience

Internal Job Board; Chandler (AZ); Vor Ort; USD 20.000 - 28.000; Vollzeit

Zusammenfassung

Lush Cosmetics North America is seeking a Full Time Floor Leader in Chandler, AZ. You will lead a team of sales associates on the shop floor, coach peers, and ensure exceptional customer experiences aligned with our skincare and ethical values.

You will drive daily sales, manage cash handling and opening/closing duties, and foster a positive, productive work environment with a focus on DEIB and brand standards.

Qualifikationen

• 1 year of experience in customer service and sales.
• Cash handling and opening/closing procedures experience.
• Supervisory/coaching/training experience.
• Problem-solving in day-to-day customer service.
• Experience in fast-paced team environment.
• Knowledge and passion for skincare, natural beauty, and ethical business.
• Flexible schedule including evenings, weekends, and holidays.

Aufgaben

• Drive sales by coaching the team and adjusting shop floor structure to meet goals.
• Deliver world-class customer experience and product demonstrations on the shop floor.
• Educate customers on Lush brand values and ethical commitments in-store and at events.
• Increase product knowledge and make informed recommendations to customers.
• Train and coach Sales Ambassadors and peers on sales techniques and product knowledge.
• Maintain a clean, organized store with attention to visual merchandising.
• Manage cash handling and opening/closing duties, including deposits as needed.

Kenntnisse

Customer service

Sales

Cash handling

Opening/closing procedures

Supervisory experience

Problem solving

DEIB awareness

Bilingual (Spanish/French)

Flexible schedule

Jobbeschreibung

Lush Cosmetics North America is seeking a Full Time Floor Leader in Chandler, AZ. You will lead a team of sales associates on the shop floor, coach peers, and ensure exceptional customer experiences aligned with our skincare and ethical values.

You will drive daily sales, manage cash handling and opening/closing duties, and foster a positive, productive work environment with a focus on DEIB and brand standards.