Part-Time Floor Leader — Sales & Service Coach

Lush; Chandler (AZ); On-site; USD 20,000 - 28,000; Part time

Job summary

Lush Handmade Cosmetics in Chandler, AZ is seeking a Part Time Floor Leader to guide our team on the shop floor. You’ll drive sales, deliver world-class customer experiences, and model the brand’s values through demonstrations and everyday interactions.

You’ll coach Sales Ambassadors, manage cash handling and opening/closing procedures, and keep visuals fresh while ensuring DEIB and safety standards. A skincare passion and flexible schedule are essential to thrive in this role.

Qualifications

• Minimum 1 year of experience in customer service and sales.
• Experience with cash handling and opening/closing procedures.
• Supervisory experience involving coaching, feedback, and training.
• Problem-solving skills for day-to-day customer service issues.
• Ability to work in a fast-paced team environment.
• Knowledge and passion for skincare, natural beauty, and ethical business.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Coach and adjust shop floor based on StoreForce results to drive sales.
• Deliver world-class customer experiences and product demonstrations.
• Educate customers on Lush brand values and policies.
• Increase product knowledge and provide informed recommendations.
• Train and coach Sales Ambassadors to improve performance.
• Promote DEIB and open communication among the team.
• Manage cash handling, opening/closing, and nightly deposits.
• Monitor attendance and breaks to maintain productivity.
• Maintain visuals and merchandising; adjust displays based on sales.
• Ensure store compliance with company policies and safety.

Skills

Customer service

Sales

Cash handling

Supervisory

Problem solving

Fast-paced environment

Skincare knowledge

Flexible schedule

Job description

Lush Handmade Cosmetics in Chandler, AZ is seeking a Part Time Floor Leader to guide our team on the shop floor. You’ll drive sales, deliver world-class customer experiences, and model the brand’s values through demonstrations and everyday interactions.

You’ll coach Sales Ambassadors, manage cash handling and opening/closing procedures, and keep visuals fresh while ensuring DEIB and safety standards. A skincare passion and flexible schedule are essential to thrive in this role.