Floor Lead - Luxury Retail with Monthly Bonus & Growth

Mejuri; Glendale (CA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Monthly retail bonus program

Regular performance reviews

In-house retail learning program

Job summary

Mejuri is seeking a Floor Lead to join our store leadership team in Glendale. The role focuses on upholding exceptional customer service, developing the team, and ensuring seamless daily operations on the sales floor.

A natural motivator, you will foster an engaging environment for staff and customers while upholding Mejuri’s values. Responsibilities include coaching on the Steps of Selling, driving KPIs, supporting services like piercing and engraving, and maintaining brand standards in

Qualifications

• Experience in a high volume retail environment.
• Adaptable with the ability to think creatively and quickly.
• Excellent organization and analytical skills.
• Critical thinking ability - identify potential challenges and develop action plans.
• Physical requirements: Ability to stand for 8 hours, lift up to 50 lbs.
• Must be able to work evenings, weekends & holidays in alignment with the stores availability requirements.

Responsibilities

• Lead by example on the sales floor, coaching and training the team on Mejuri’s Steps of Selling.
• Drive KPIs and team engagement through personal performance and coaching.
• Ensure positive customer experience and promotion of services (piercing, engraving, etc.).
• Oversee inventory, cycle counts, and back-of-house processes for efficient order fulfillment.
• Maintain Mejuri brand visuals and store presentation; manage fixtures and merchandising standards.
• Participate in onboarding, performance assessments, and employee relations compliance.

Skills

Customer service

Team leadership

Inventory management

POS systems

Store operations

Tools

POS systems

Inventory management software

Job description

Mejuri is seeking a Floor Lead to join our store leadership team in Glendale. The role focuses on upholding exceptional customer service, developing the team, and ensuring seamless daily operations on the sales floor.

A natural motivator, you will foster an engaging environment for staff and customers while upholding Mejuri’s values. Responsibilities include coaching on the Steps of Selling, driving KPIs, supporting services like piercing and engraving, and maintaining brand standards in