Floor Lead - Luxury Jewelry Retail Leader | Bonus & Growth

Mejuri; Austin (TX); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Monthly retail bonus program

Regular feedback via performance tests

In-house retail learning program

Job summary

Mejuri in Austin is seeking a Floor Lead to join our store leadership team. You will uphold exceptional customer service, drive daily operations, and mentor a dynamic sales floor while delivering Mejuri’s luxury experience.

As a natural motivator, you’ll maximize KPI performance, support inventory and merchandising, and ensure a seamless in-store experience. You must be available evenings, weekends, and holidays and can stand for long periods.

Qualifications

• Experience in a high volume retail environment.
• Adaptable with the ability to think creatively and quickly.
• Excellent organization and analytical skills.
• Critical thinking ability - identify potential challenges and develop action plans.
• Physical requirements: Ability to stand for 8 hours, lift up to 50 lbs.
• Must be able to work evenings, weekends & holidays in alignment with the stores availability requirements.

Responsibilities

• Lead by example and validate the quality of the in-store customer experience by communicating, training, and upholding expectations on the team on Mejuri’s Steps of Selling.
• Maximize results and achievement of KPIs, by driving own performance as well as the performance and engagement of the team.
• Ensure positive customer experience and promotion of services offerings including piercing, engraving, and other offerings.
• Participate in inventory, order fulfillment, merchandising, and store operations to support sales.

Skills

Retail leadership

High volume retail

Adaptable

Organization

Analytical skills

Critical thinking

Availability evenings/weekends/hols

Job description

Mejuri in Austin is seeking a Floor Lead to join our store leadership team. You will uphold exceptional customer service, drive daily operations, and mentor a dynamic sales floor while delivering Mejuri’s luxury experience.

As a natural motivator, you’ll maximize KPI performance, support inventory and merchandising, and ensure a seamless in-store experience. You must be available evenings, weekends, and holidays and can stand for long periods.