Floor Lead: Experience & Sales Coach

Abercrombie & Fitch Co.; North Carolina; On-site; USD 2,114,000 - 3,011,000; Full time

Benefits offered by this job

Sales incentive

Merchandise discount

Career advancement

Training and development

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to ensure a quality in-store experience as Floor Supervisor, guiding Brand Reps and Stock Associates to keep store operations running smoothly and exceed daily sales goals.

The role emphasizes coaching, product knowledge, and brand alignment while maintaining visual displays and protecting assets. Availability on weekends and peak periods is required.

Qualifications

• High School Diploma or GED preferred.
• 1 year of retail experience preferred.
• Retail supervisory/management experience is not required; leadership experience preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer focus

Interpersonal skills

Communication skills

Fashion trend awareness

Education

High School Diploma or GED

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to ensure a quality in-store experience as Floor Supervisor, guiding Brand Reps and Stock Associates to keep store operations running smoothly and exceed daily sales goals.

The role emphasizes coaching, product knowledge, and brand alignment while maintaining visual displays and protecting assets. Availability on weekends and peak periods is required.