Floor Lead: Drive Sales & Customer Experience

Abercrombie & Fitch Co.; Augusta (GA); On-site; USD 24,000 - 36,000; Part time

Benefits offered by this job

Sales Incentive Bonus

Merchandise Discount

Career Advancement

Brand Affiliate Opportunity

Training & Development

Global Team

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to ensure quality in-store experiences by acting as Floor Supervisor and guiding Brand Reps and Stock Associates.

You will be part of the store leadership team, driving store performance on the floor through customer experience and daily sales growth. The role requires opening/closing routines, POS operation, omni-channel support, product knowledge, visual merchandising, and strong communication.

Qualifications

• High School Diploma/G.E.D. preferred, or equivalent.
• 1 year of retail experience is preferred.
• Retail supervisory / management experience is not required. Experience in leading groups or teams is preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Strong customer focus

Interpersonal skills

Communication skills

Energetic and assertive

Initiative and confidence

Adaptability

Education

High School Diploma/G.E.D. preferred

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to ensure quality in-store experiences by acting as Floor Supervisor and guiding Brand Reps and Stock Associates.

You will be part of the store leadership team, driving store performance on the floor through customer experience and daily sales growth. The role requires opening/closing routines, POS operation, omni-channel support, product knowledge, visual merchandising, and strong communication.