Floor Lead: Elevate Customer Experience & Sales

Abercrombie & Fitch Co.; Washington (WV); On-site; USD 17,000 - 30,000; Part time

Benefits offered by this job

Sales incentive bonus

Merchandise discount

Career advancement

Brand affiliate program

Training and development

Global team culture

Job summary

Abercrombie & Fitch Co. is seeking a Part-Time Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates on the sales floor and ensuring an outstanding in-store experience.

The role focuses on driving store performance through customer engagement and daily sales achievement. The position requires flexibility with a variable schedule, including weekends and holidays, and involves opening/closing routines, POS operation, and omni-channel fulfillment.

Qualifications

• High School Diploma/ GED preferred, or equivalent.
• 1 year of retail experience preferred.
• Retail supervisory/management experience is not required; leading groups or teams is preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge and Brand Awareness while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets and perform Inventory Control.
• Represent the Brand and exemplify Company Culture and Values.

Skills

Customer focus

Interpersonal skills

Communication skills

Adaptability

Detail-oriented

Team leadership experience

Education

High School Diploma/G.E.D. preferred

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking a Part-Time Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates on the sales floor and ensuring an outstanding in-store experience.

The role focuses on driving store performance through customer engagement and daily sales achievement. The position requires flexibility with a variable schedule, including weekends and holidays, and involves opening/closing routines, POS operation, and omni-channel fulfillment.