Floor Lead: Elevate Customer Experience & Sales

A&F Stores, Inc.; Douglasville (GA); On-site; USD 12,894,000 - 17,192,000; Part time

Benefits offered by this job

Payroll benefits

Sales incentive bonus

Merchandise discount

Career advancement

Brand affiliate

Training and development

Global team culture

Job summary

Abercrombie & Fitch Co. is seeking a Part-Time Key Lead to serve as Floor Supervisor and coach Brand Reps and Stock Associates on the sales floor in Georgia.

You will guide store operations, drive customer experience, and collaborate with the leadership team to achieve daily sales goals. The role emphasizes product knowledge, brand awareness, and hands-on leadership, with opening/closing routines, POS operation, and omni-channel fulfillment.

Qualifications

• High School Diploma / G.E.D. preferred or equivalent.
• 1 year of retail experience preferred.
• Retail supervisory / management experience not required.
• Experience in leading groups or teams preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer focus

Interpersonal skills

Communication

Adaptability

Leadership

Detail oriented

Proactive thinking

Work ethic

Education

High School Diploma / G.E.D.

Job description

Abercrombie & Fitch Co. is seeking a Part-Time Key Lead to serve as Floor Supervisor and coach Brand Reps and Stock Associates on the sales floor in Georgia.

You will guide store operations, drive customer experience, and collaborate with the leadership team to achieve daily sales goals. The role emphasizes product knowledge, brand awareness, and hands-on leadership, with opening/closing routines, POS operation, and omni-channel fulfillment.