Floor Lead: Elevate Customer Experience & Sales

Abercrombie & Fitch Co.; Plain City (OH); On-site; USD 12,000 - 18,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Opportunity to Become a BrandAffiliate

Training and Development

A Global Team of People Who'll Celebra

Job summary

Abercrombie & Fitch Co. (A&F Co.) is seeking a part-time Key Lead to serve as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure a quality in-store experience. You will lead on-floor operations, coach teams, and drive daily sales while upholding the company culture.

The role emphasizes customer focus, strong communication, and adaptability in a fast-paced retail environment, with varying weekly hours and required weekend availability.

Qualifications

• High School Diploma/G.E.D. preferred.
• 1 year retail experience preferred.
• Retail supervisory/management not required; leading teams preferred.
• Strong customer focus; excellent interpersonal skills.
• Energetic, outgoing and assertive; take initiative.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Represent the Brand and exemplify company culture and values.

Skills

Leadership

Customer focus

Interpersonal skills

Communication

Team coaching

Brand knowledge

Education

High School Diploma/G.E.D.

Job description

Abercrombie & Fitch Co. (A&F Co.) is seeking a part-time Key Lead to serve as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure a quality in-store experience. You will lead on-floor operations, coach teams, and drive daily sales while upholding the company culture.

The role emphasizes customer focus, strong communication, and adaptability in a fast-paced retail environment, with varying weekly hours and required weekend availability.