Floor Lead — Elevate Customer Experience & Sales

Abercrombie & Fitch Co.; Alexandria (OH); On-site; USD 28,000 - 38,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Opportunity to Become a BrandAffiliate

Training and Development

A Global Team of People Who'll Celebr.

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor and guide Brand Reps and Stock Associates, ensuring exceptional in-store experiences and meeting daily sales goals.

The role sits on the store leadership team, focusing on customer experience and team performance on the sales floor. You'll open and close routines, operate POS systems, fulfill OMNI channel orders, maintain visual displays, and analyze reports to drive decisions.

Qualifications

• High School Diploma or GED preferred, or equivalent.
• 1 year retail experience preferred.
• Retail supervisory experience not required; leadership experience preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal and communication skills.
• Knowledge of current fashion trends.
• Energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in proactive learning.
• Exhibit a strong work ethic.

Responsibilities

• Open and close routines.
• Operate Register/ POS.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge and Brand Awareness while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets and perform Inventory Control.
• Represent the Brand and exemplify Company Culture and Values.

Skills

Customer focus

Interpersonal skills

Communication

Fashion knowledge

Energetic & assertive

Initiative

Adaptability

Multitasking

Applied learning

Work ethic

Education

High School Diploma / GED

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor and guide Brand Reps and Stock Associates, ensuring exceptional in-store experiences and meeting daily sales goals.

The role sits on the store leadership team, focusing on customer experience and team performance on the sales floor. You'll open and close routines, operate POS systems, fulfill OMNI channel orders, maintain visual displays, and analyze reports to drive decisions.