Floor Lead: Elevate Customer Experience & Sales

Abercrombie & Fitch Co.; Johnson Place (WV); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Merchandise discount

Career advancement opportunities

Training and development

Quarterly sales incentive bonus

Brand affiliate opportunities

Global team support

Job summary

Abercrombie & Fitch Co. is seeking a Part-Time Key Lead to guide floor operations and coach Brand Reps and Stock Associates on the store floor. You’ll help drive performance through customer experience and daily sales while upholding brand values.

The role requires strong communication, adaptability, and initiative, with a focus on teamwork and delivering quality service in a fashion-forward environment.

Qualifications

• High School Diploma or GED preferred.
• 1 year of retail experience preferred.
• Experience leading groups or teams is a plus.

Responsibilities

• Perform opening and closing routines.
• Operate register/point of sale systems.
• Fulfill OMNI channel orders.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Represent the Brand and exemplify company culture and values.

Skills

Leadership

Customer focus

Communication skills

Interpersonal skills

Fashion knowledge

Initiative

Adaptability

Detail-oriented

Education

High School Diploma/GED

Job description

Abercrombie & Fitch Co. is seeking a Part-Time Key Lead to guide floor operations and coach Brand Reps and Stock Associates on the store floor. You’ll help drive performance through customer experience and daily sales while upholding brand values.

The role requires strong communication, adaptability, and initiative, with a focus on teamwork and delivering quality service in a fashion-forward environment.