Floor Lead – Elevate Customer Experience & Sales

Abercrombie & Fitch Spain, SL; Mesa (AZ); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Sales bonus

Discount

Career growth

Brand affiliate

Training and development

Global team

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates on the sales floor and customer experience. You will help drive store performance through coaching, product knowledge, and brand awareness.

The role focuses on opening/closing routines, omni-channel order fulfillment, and maintaining visual displays, while analyzing reports to inform decisions. A dynamic, fashion-forward team awaits.

Qualifications

• High School Diploma/G.E.D. preferred, or equivalent.
• 1 year of retail experience preferred.
• Retail supervisory/management experience not required; leading groups/teams preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge and Brand Awareness while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets and perform Inventory Control.
• Represent the Brand and exemplify Company Culture and Values.

Skills

Customer focus

Interpersonal skills

Communication skills

Team leadership

Fashion knowledge

Education

High School Diploma

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates on the sales floor and customer experience. You will help drive store performance through coaching, product knowledge, and brand awareness.

The role focuses on opening/closing routines, omni-channel order fulfillment, and maintaining visual displays, while analyzing reports to inform decisions. A dynamic, fashion-forward team awaits.