Floor Lead: Customer Experience & Sales Coach

Abercrombie & Fitch Spain, SL; Salem (NH); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Quarterly bonus

Merchandise discount

Career advancement

Brand affiliate program

Training and development

Global team support

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure optimal in-store operations and sales performance. You will lead opening/closing routines, help with omni-channel orders, and maintain brand visuals.

The role emphasizes customer experience, team achievement, and upholding company culture. Schedule and onboarding support accompany this position.

Qualifications

• High School Diploma or GED preferred or equivalent.
• 1 year of retail experience preferred.
• Experience leading groups or teams is a plus.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge and Brand Awareness while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets and perform Inventory Control.
• Represent the Brand and exemplify Company Culture and Values.

Skills

Customer focus

Interpersonal skills

Communication skills

Fashion knowledge

Initiative

Adaptability

multitasking

Education

High School Diploma

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure optimal in-store operations and sales performance. You will lead opening/closing routines, help with omni-channel orders, and maintain brand visuals.

The role emphasizes customer experience, team achievement, and upholding company culture. Schedule and onboarding support accompany this position.