Floor Lead: Elevate Customer Experience & Sales

Abercrombie & Fitch Co.; Laredo (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Training and Development

Global Team culture

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure top-tier in-store experiences and daily sales performance. The role sits on the store leadership team, focusing on customer experience and team achievement of sales goals.

The position emphasizes coaching, brand presentation, and effective store operations, with a strong emphasis on collaboration and maintaining brand standards across shifts.

Qualifications

• High School Diploma or GED required or equivalent.
• 1 year of retail experience preferred.
• Retail supervisory/management experience not required but leadership experience preferred.

Responsibilities

• Perform opening and closing routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel orders.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Represent the brand and exemplify company culture and values.

Skills

Leadership

Customer focus

Communication

Adaptability

Multitasking

Product knowledge

Visual merchandising

Data analysis

Education

High School Diploma/GED

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure top-tier in-store experiences and daily sales performance. The role sits on the store leadership team, focusing on customer experience and team achievement of sales goals.

The position emphasizes coaching, brand presentation, and effective store operations, with a strong emphasis on collaboration and maintaining brand standards across shifts.