Floor Lead: Elevate Customer Experience & Sales

Abercrombie & Fitch Co.; Georgia; On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Quarterly sales incentive bonus

Merchandise discount

Career advancement

Brand affiliate opportunity

Training and development

Global team support

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to ensure an exceptional in-store experience by guiding Brand Reps and Stock Associates on the sales floor. You will lead daily operations, coaching, and brand execution to meet sales and service goals.

In this part-time role, you’ll participate in opening/closing routines, operate POS systems, fulfill omni-channel orders, and maintain visual merchandising while delivering excellent customer service.

Qualifications

• High School Diploma or GED preferred.
• 1 year of retail experience preferred.
• Retail supervisory/management experience not required; leading groups is preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal and communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer focus

Interpersonal skills

Communication

Fashion trends

Energy and drive

Initiative

Adaptability

Multitasking

Proactive learning

Work ethic

Education

High School Diploma/G.E.D.

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to ensure an exceptional in-store experience by guiding Brand Reps and Stock Associates on the sales floor. You will lead daily operations, coaching, and brand execution to meet sales and service goals.

In this part-time role, you’ll participate in opening/closing routines, operate POS systems, fulfill omni-channel orders, and maintain visual merchandising while delivering excellent customer service.