Floor Lead: Elevate Customer Experience & Sales

Abercrombie & Fitch Spain, SL; Langhorne (Bucks County); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Merchandise Discount

Opportunities for Career Advancement

Quarterly Sales Incentive Bonus

Training and Development

Brand Affiliate opportunities

Job summary

Abercrombie & Fitch Co. is seeking a part-time Key Lead to ensure a high-quality in-store experience on the sales floor. You will coach Brand Reps and Stock Associates, guide daily store operations, and drive sales while maintaining brand standards and visual presentation across the floor.

Schedule includes 12-16 hours weekly with weekend and holiday availability; peak periods may add hours. Join a global omnichannel retailer focused on customer experience and strong culture.

Qualifications

• High School Diploma/ GED preferred, or equivalent.
• 1 year of retail experience is preferred.
• Retail supervisory / management experience is not required. Experience in leading groups or teams is preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Strong communication

Customer focus

Interpersonal skills

Energetic and assertive

Adaptability

Attention to detail

Education

High School Diploma/GED

Job description

Abercrombie & Fitch Co. is seeking a part-time Key Lead to ensure a high-quality in-store experience on the sales floor. You will coach Brand Reps and Stock Associates, guide daily store operations, and drive sales while maintaining brand standards and visual presentation across the floor.

Schedule includes 12-16 hours weekly with weekend and holiday availability; peak periods may add hours. Join a global omnichannel retailer focused on customer experience and strong culture.