Floor Lead: Customer Experience & Sales Coach

A&F Stores, Inc.; Virginia Beach (VA); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Brand Affiliate program

Training and Development

Global team culture

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to ensure a quality in-store experience by guiding Brand Reps and Stock Associates on the floor. You will support store performance through customer focus, product knowledge, and visual merchandising.

The role requires 12–16 hours per week with weekend and holiday availability; prior supervisory experience is not required, but strong communication and initiative are valued. Become part of a global team committed to brand values.

Qualifications

• High School Diploma/G.E.D. preferred, or equivalent 1 year of retail experience is preferred.
• Retail supervisory / management experience is not required.
• Experience in leading groups or teams is preferred.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Strong customer focus

Excellent interpersonal skills

Strong communication skills

Knowledge of fashion trends

Energetic and proactive

Adaptability and flexibility

Detail-oriented

Initiative and confidence

Strong work ethic

Education

High School Diploma / GED

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to ensure a quality in-store experience by guiding Brand Reps and Stock Associates on the floor. You will support store performance through customer focus, product knowledge, and visual merchandising.

The role requires 12–16 hours per week with weekend and holiday availability; prior supervisory experience is not required, but strong communication and initiative are valued. Become part of a global team committed to brand values.