Floor Lead: Elevate Customer Experience & Sales

Abercrombie & Fitch Co.; Dunbar (WV); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Sales incentive

Merchandise discount

Career advancement

Brand affiliate

Training and development

Global team culture

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to oversee daily store operations and coach Brand Reps and Stock Associates on the floor. You will guide opening/closing routines, drive sales through product knowledge, and maintain compelling visual displays in a fast-paced fashion retail environment.

The role emphasizes teamwork, adaptability, and strong communication to deliver an exceptional customer experience and uphold the brand values.

Qualifications

• High school diploma / GED preferred.
• 1 year of retail experience preferred.
• Retail supervisory experience not required but leadership is a plus.
• Strong customer focus and professional communication.

Responsibilities

• Open and close the store as required.
• Operate the register and POS systems.
• Fulfil OMNI channel orders.
• Demonstrate product knowledge and drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect store assets and conduct inventory control.
• Represent the brand and uphold company values.

Skills

Customer focus

Interpersonal skills

Communication skills

Fashion trends

Leadership experience

Initiative

Adaptability

Multi-tasking

Strong work ethic

Education

High School Diploma/GED

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to oversee daily store operations and coach Brand Reps and Stock Associates on the floor. You will guide opening/closing routines, drive sales through product knowledge, and maintain compelling visual displays in a fast-paced fashion retail environment.

The role emphasizes teamwork, adaptability, and strong communication to deliver an exceptional customer experience and uphold the brand values.