Floor Lead: Elevate Customer Experience & Guide the Team

A&F Stores, Inc.; Rosemont (IL); On-site; USD 20,000 - 28,000; Part time

Benefits offered by this job

Merchandise Discount

Quarterly Sales Incentive Bonus

Training and Development

Career Advancement

Job summary

Abercrombie & Fitch Co. is seeking a part-time Key Lead in Rosemont, IL to act as Floor Supervisor, guiding Brand Reps and Stock Associates and driving store performance on the floor through customer experience and sales goals.

The role emphasizes leadership, coaching, and strong interpersonal skills, with a focus on adaptability, fashion knowledge, and teamwork. Schedule includes weekends and peak periods, with a starting hourly rate of $17.60.

Qualifications

• High school diploma or equivalent.
• 1 year retail experience preferred.
• Retail supervisory/management experience not required.
• Experience in leading groups or teams preferred.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect store assets and conduct inventory control.
• Represent the brand and embody company culture and values.

Skills

Retail leadership

Customer service

Coaching

Brand knowledge

Education

High School Diploma

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking a part-time Key Lead in Rosemont, IL to act as Floor Supervisor, guiding Brand Reps and Stock Associates and driving store performance on the floor through customer experience and sales goals.

The role emphasizes leadership, coaching, and strong interpersonal skills, with a focus on adaptability, fashion knowledge, and teamwork. Schedule includes weekends and peak periods, with a starting hourly rate of $17.60.