Floor Lead & Brand Experience Coach

Abercrombie & Fitch Co.; Rosemont (IL); On-site; USD 40,000 - 55,000; Full time

Job summary

Abercrombie & Fitch Co. seeks a Key Lead in Rosemont, Illinois, responsible for ensuring a quality in-store experience. This role involves acting as Floor Supervisor and providing guidance to Brand Reps and Stock Associates, and driving store performance through effective operations and customer service. Ideal candidates should possess leadership skills, be customer-centric, and have experience in retail. Responsibilities include opening/closing routines, operating POS systems, and maintaining store assets.

Qualifications

• Experience in retail or a related field.
• Strong communication and leadership skills.
• Ability to analyze reports for decision making.

Responsibilities

• Ensure quality in-store experience as Floor Supervisor.
• Provide guidance and coaching to Brand Reps and Stock Associates.
• Drive store performance through customer experience.

Job description

Abercrombie & Fitch Co. seeks a Key Lead in Rosemont, Illinois, responsible for ensuring a quality in-store experience. This role involves acting as Floor Supervisor and providing guidance to Brand Reps and Stock Associates, and driving store performance through effective operations and customer service. Ideal candidates should possess leadership skills, be customer-centric, and have experience in retail. Responsibilities include opening/closing routines, operating POS systems, and maintaining store assets.