Floor Lead: Customer Experience & Sales Driver

Abercrombie & Fitch Co.; Rockport (WV); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Career Advancement Opportunities

Training and Development

Global team culture

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to ensure a quality in-store experience. As a Floor Supervisor, you will coach Brand Reps and Stock Associates to keep store operations running smoothly and drive daily sales performance.

The role requires leading by example on the floor, guiding the team, and upholding the company culture and values while delivering an exceptional customer experience.

Qualifications

• High School Diploma/ G.E.D. preferred, or equivalent.
• 1 year of retail experience is preferred.
• Retail supervisory / management experience is not required; leadership in groups/teams is preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.

Responsibilities

• Open and close routines.
• Operate Register/Point of Sale systems to process transactions.
• Fulfill OMNI Channel Orders.
• Demonstrate product knowledge and brand awareness to drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.

Skills

Leadership

Communication

Customer service

Fashion knowledge

Education

High School Diploma/G.E.D.

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to ensure a quality in-store experience. As a Floor Supervisor, you will coach Brand Reps and Stock Associates to keep store operations running smoothly and drive daily sales performance.

The role requires leading by example on the floor, guiding the team, and upholding the company culture and values while delivering an exceptional customer experience.