Floor Lead: Customer Experience & Sales Coach

Abercrombie & Fitch Co.; Chesterville (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Training and Development

Global Team of People Who'll Celebrate

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to ensure a quality in-store experience. As Floor Supervisor you will coach Brand Reps and Stock Associates, drive store performance on the sales floor, and support daily operations.

You will open and close routines, operate the POS, fulfill omni-channel orders, maintain visual displays, analyze reports, protect assets, and model the brand culture. A high school diploma and retail experience are preferred; leadership of teams is welcomed.

Qualifications

• High School Diploma/G.E.D. preferred, or equivalent.
• 1 year of retail experience preferred.
• Retail supervisory/management experience is not required; experience leading groups is preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsibilities

• Act as Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates.
• Perform opening and closing routines.
• Operate Register/Point of Sale systems.
• Fulfill omni-channel orders.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect store assets and perform inventory control.
• Represent the brand and exemplify company culture and values.

Skills

Customer focus

Interpersonal skills

Communication skills

Team leadership

Education

High School Diploma/G.E.D.

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to ensure a quality in-store experience. As Floor Supervisor you will coach Brand Reps and Stock Associates, drive store performance on the sales floor, and support daily operations.

You will open and close routines, operate the POS, fulfill omni-channel orders, maintain visual displays, analyze reports, protect assets, and model the brand culture. A high school diploma and retail experience are preferred; leadership of teams is welcomed.