Floor Lead: Customer Experience & Sales Coach

Abercrombie & Fitch Spain, SL; Riverton (UT); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Career Advancement Opportunities

Brand Affiliate Opportunity

Training and Development

Job summary

Abercrombie & Fitch Co. is seeking a Part-Time Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to maintain smooth store operations and a strong customer experience. The role supports daily sales through coaching and product knowledge, with a strong emphasis on brand culture.

Schedule will vary weekly with 12-16 hours, including Saturdays, Sundays, and holidays. Peak periods may require more hours to meet business needs.

Qualifications

• High School Diploma/ G.E.D. preferred, or equivalent.
• 1 year of retail experience is preferred.
• Retail supervisory / management experience is not required; leadership of groups or teams is preferred.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer focus

Interpersonal skills

Communication skills

Leadership experience

Energetic

Initiative

Adaptability

Attention to detail

Team leadership

Retail experience

Education

High School Diploma

Job description

Abercrombie & Fitch Co. is seeking a Part-Time Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to maintain smooth store operations and a strong customer experience. The role supports daily sales through coaching and product knowledge, with a strong emphasis on brand culture.

Schedule will vary weekly with 12-16 hours, including Saturdays, Sundays, and holidays. Peak periods may require more hours to meet business needs.