Floor Lead: Customer Experience & Sales Coach

Abercrombie & Fitch Co.; Kilbourne (OH); On-site; USD 17,000 - 25,000; Part time

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure a high-quality in-store experience.

You will be part of the store leadership team, driving store performance on the floor through customer experience and daily sales achievement. The role includes opening and closing routines, operating the POS, fulfilling OMNI channel orders, maintaining visual displays, and protecting store assets.

Qualifications

• High school diploma or GED preferred.
• 1 year of retail experience preferred.
• Experience leading groups or teams preferred.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Education

High School Diploma/G.E.D.

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure a high-quality in-store experience.

You will be part of the store leadership team, driving store performance on the floor through customer experience and daily sales achievement. The role includes opening and closing routines, operating the POS, fulfilling OMNI channel orders, maintaining visual displays, and protecting store assets.