Floor Lead — Customer Experience & Sales Coach

Abercrombie & Fitch Spain, SL; East Rutherford (NJ); Sur place; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Sales bonus

Merchandise discount

Career advancement

Brand affiliate opportunity

Training & development

Global team

Résumé du poste

Abercrombie & Fitch Co. is seeking a Key Lead to supervise on the sales floor, coach Brand Representatives, and ensure smooth store operations. You will drive customer experience and sales, balancing visuals, inventory control, and leadership presence on the floor.

Typical duties include opening/closing routines, POS operation, and maintaining brand standards while supporting a dynamic, fashion-forward team. This role offers growth and a strong team culture.

Qualifications

• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence. Master adaptability and flexibility.

Responsabilités

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Connaissances

Customer focus

Interpersonal skills

Communication skills

Energetic & outgoing

Initiative & confidence

Adaptability

Formation

High School Diploma/GED

Description du poste

Abercrombie & Fitch Co. is seeking a Key Lead to supervise on the sales floor, coach Brand Representatives, and ensure smooth store operations. You will drive customer experience and sales, balancing visuals, inventory control, and leadership presence on the floor.

Typical duties include opening/closing routines, POS operation, and maintaining brand standards while supporting a dynamic, fashion-forward team. This role offers growth and a strong team culture.