Floor Lead & Customer Experience Coach

Abercrombie & Fitch Spain, SL; Nashua (NH); On-site; USD 17,000 - 21,000; Part time

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates while ensuring a quality in-store experience. You will drive store performance on the floor through customer experience and daily sales achievements.

Responsibilities include opening/closing routines, POS operation, fulfilling omni-channel orders, and maintaining visual displays with brand standards. Strong communication and adaptability are essential in this role.

Qualifications

• High School Diploma or GED preferred or equivalent.
• 1 year of retail experience is preferred.
• Retail supervisory/management experience not required; leadership of groups or teams is preferred.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge and Brand Awareness while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets and perform Inventory Control.
• Represent the Brand and exemplify company culture and values.

Skills

Customer focus

Strong communication

Interpersonal skills

Leadership potential

Adaptability

Initiative

Detail oriented

Energetic/outgoing

Education

High School Diploma/GED

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates while ensuring a quality in-store experience. You will drive store performance on the floor through customer experience and daily sales achievements.

Responsibilities include opening/closing routines, POS operation, fulfilling omni-channel orders, and maintaining visual displays with brand standards. Strong communication and adaptability are essential in this role.