Floor Lead & Customer Experience Coach

Hollister Co; Gretna (NE); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Training and Development

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure a quality in-store experience.

Responsibilities include opening/closing routines, operating POS, fulfilling Omni orders, and maintaining visual displays while protecting assets and inventory. The role emphasizes brand representation and strong customer focus in a dynamic retail environment.

Qualifications

• High School Diploma/G.E.D. preferred, or equivalent.
• 1 year of retail experience preferred.
• Retail supervisory experience is not required but leading groups is preferred.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.
• Work Schedule Requirements: schedule varies weekly, with 12-16 hours per week; Saturdays and Sundays required; some holidays.
• During peak times, hours may increase to support the business needs.

Skills

Customer focus

Interpersonal skills

Communication skills

Energetic

Adaptable

Team leadership

Brand knowledge

Education

High School Diploma/GED

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure a quality in-store experience.

Responsibilities include opening/closing routines, operating POS, fulfilling Omni orders, and maintaining visual displays while protecting assets and inventory. The role emphasizes brand representation and strong customer focus in a dynamic retail environment.