Floor Lead: Cannabis Dispensary & Patient Care

TerrAscend; Berkeley (CA); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Career growth

Employee discounts

Job summary

TerrAscend’s The Apothecarium Berkeley location is seeking Floor Supervisors to lead daily dispensary operations and deliver an exceptional patient experience. You will act as Leader on Duty, ensuring regulatory compliance, staff guidance, and a welcoming environment for patients and visitors.

Responsibilities include overseeing service quality, patient check-in, education on cannabis products, and coordinating with inventory and management to maintain smooth store operations.

Qualifications

• High School Diploma or GED required.
• Cannabis experience a plus.
• Strong computer skills, including Microsoft Excel.

Responsibilities

• Provide compassionate, friendly, and professional customer service to patients and visitors.
• Greet patients and verify eligibility for medical marijuana and complete compliant transactions.
• Educate patients on cannabis to support informed decisions about care.
• Assist with product selection, dosing, and administration.
• Maintain accurate patient records in the MJ Freeway system.
• Ensure regulatory compliance and a welcoming environment for patients and staff.
• Oversee opening/closing procedures and Leader on Duty responsibilities.

Skills

High School Diploma

Cannabis experience

Excel

Flexible schedule

Customer focus

Team player

Organizational skills

Multitasking

Tools

MJ Freeway

Leaf Trade

POS systems

Job description

TerrAscend’s The Apothecarium Berkeley location is seeking Floor Supervisors to lead daily dispensary operations and deliver an exceptional patient experience. You will act as Leader on Duty, ensuring regulatory compliance, staff guidance, and a welcoming environment for patients and visitors.

Responsibilities include overseeing service quality, patient check-in, education on cannabis products, and coordinating with inventory and management to maintain smooth store operations.