Floor Lead & Brand Coach — Elevate Customer Experience

A&F Stores, Inc.; Eastview (NY); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Quarterly sales incentives

Merchandise discounts

Career advancement opportunities

Training and development

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to deliver a quality in‑store experience. You’ll help drive daily sales and store performance on the floor, while ensuring customer satisfaction and brand standards.

Typical schedule is 12–16 hours weekly, with weekend and holiday availability. Starting rate is $18.70/hour, with incentives, merchandise discounts, and opportunities for advancement offered by the company.

Qualifications

• Strong customer focus and exceptional interpersonal skills.
• Excellent communication skills.
• Knowledge of current fashion trends.
• Energetic, outgoing, and assertive.
• Initiative, confidence, adaptability, and flexibility.
• Ability to balance multiple tasks while being detail‑oriented.
• Strong work ethic.

Responsibilities

• Perform opening and closing routines.
• Operate register/point‑of‑sale systems.
• Fulfill OMNI Channel orders.
• Demonstrate product knowledge, brand awareness, and drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and maintain inventory control.
• Represent the brand and exemplify company culture and values.

Skills

Customer focus

Interpersonal skills

Communication skills

Product knowledge

Fashion trends

Initiative

Adaptability

Detail oriented

Strong work ethic

Education

High School diploma/GED

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to deliver a quality in‑store experience. You’ll help drive daily sales and store performance on the floor, while ensuring customer satisfaction and brand standards.

Typical schedule is 12–16 hours weekly, with weekend and holiday availability. Starting rate is $18.70/hour, with incentives, merchandise discounts, and opportunities for advancement offered by the company.