Floor Lead & Brand Coach — Elevate Service & Sales

A&F Stores, Inc.; Dallas (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Payroll benefits programs aligned with

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Brand Affiliate program

Training and Development

Global Team of People who celebrate

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to optimize store operations and daily performance. You will lead by example on the sales floor, ensuring exceptional customer experiences and adherence to brand standards.

The role focuses on coaching peers, opening/closing routines, product knowledge, and maintaining visual displays while supporting omni-channel initiatives and asset protection.

Qualifications

• High School Diploma or GED preferred or equivalent.
• 1 year of retail experience preferred.
• Retail supervisory/mgmt experience not required.
• Experience in leading groups or teams preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer focus

Communication

Interpersonal skills

Leadership

Adaptability

Team management

Energetic

Education

High School Diploma / GED

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to optimize store operations and daily performance. You will lead by example on the sales floor, ensuring exceptional customer experiences and adherence to brand standards.

The role focuses on coaching peers, opening/closing routines, product knowledge, and maintaining visual displays while supporting omni-channel initiatives and asset protection.