Floor Lead & Brand Coach — Elevate Customer Experience

A&F Stores, Inc.; Jacksonville (FL); Sur place; USD 17 000 - 21 000; Temps partiel

Avantages offerts par ce poste

Merchandise Discount

Career Advancement

Training and Development

Bonus Incentives

Brand Affiliate Opportunity

Payroll benefits

Global team culture

Résumé du poste

Abercrombie & Fitch Co. is seeking a part-time Key Lead to guide Brand Reps and Stock Associates on the sales floor, ensure quality customer experiences, and support daily store operations.

You will coach the team, manage openings/closes, and help drive on-floor performance through customer engagement and product knowledge. Scheduling requires 12–16 hours weekly with weekend and holiday availability; prior retail supervisory experience isn’t mandatory, but leadership skills and a proactive

Qualifications

• High School Diploma / G.E.D. preferred or equivalent.
• 1 year of retail experience preferred.
• Retail supervisory / management experience not required.
• Experience in leading groups or teams preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsabilités

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Connaissances

Retail experience

Leadership

Customer focus

Communication

Fashion trends

Initiative

Adaptability

Multi-tasking

Detail-oriented

Formation

High School Diploma / GED

Description du poste

Abercrombie & Fitch Co. is seeking a part-time Key Lead to guide Brand Reps and Stock Associates on the sales floor, ensure quality customer experiences, and support daily store operations.

You will coach the team, manage openings/closes, and help drive on-floor performance through customer engagement and product knowledge. Scheduling requires 12–16 hours weekly with weekend and holiday availability; prior retail supervisory experience isn’t mandatory, but leadership skills and a proactive