Floor Captain & Shift Leader — High-Energy Guest Experience

Rally House; Fairview (TX); Sur place; USD 21 000 - 25 000; Temps partiel

Résumé du poste

Rally House in Fairview, TX, seeks a Team Captain to guide the store floor, energize the team, and maintain high service standards. You will lead shifts, coach teammates, and ensure smooth daily operations while promoting the Rally House experience for fans and guests.

The role emphasizes fast-paced execution, strong communication, and a passion for sports retail. Availability includes daytime, nights, weekends, and holidays, with an on-site work setting.

Qualifications

• Clear and confident communication during coaching and daily operations.
• Ability to coach and provide feedback to team members.
• Strong customer focus to deliver a positive guest experience.
• Understanding of retail operations, service standards, and visual merchandising.

Responsabilités

• Support onboarding and training of new team members.
• Lead floor presence to ensure service coverage and quick guest interaction.
• Drive sales during shifts through guest focus and urgency.
• Coach teammates and reinforce service standards and promotions.

Connaissances

Clear communication

Coaching and feedback

Customer focus

Retail operations

Description du poste

Rally House in Fairview, TX, seeks a Team Captain to guide the store floor, energize the team, and maintain high service standards. You will lead shifts, coach teammates, and ensure smooth daily operations while promoting the Rally House experience for fans and guests.

The role emphasizes fast-paced execution, strong communication, and a passion for sports retail. Availability includes daytime, nights, weekends, and holidays, with an on-site work setting.