High-Energy Store Captain & Shift Leader

Rally House; Tyler (TX); On-site; USD 20,000 - 23,000; Part time

Job summary

Rally House in Tyler, TX seeks a Team Captain to guide the store team, energize shifts, and model outstanding service for guests and teammates. You’ll direct activities, coach staff, and ensure consistent execution of merchandising and guest flow.

This part-time role (10–20 hours/week) emphasizes speed, urgency, and clear communication while supporting promotions and local sports events.

Qualifications

• Must be at least 18 years old.
• 1–2 years of retail experience.
• Availability to work 10 to 20 hours per week including daytime, nights, weekends, holidays, and featured local sports events.
• Physical ability to stand/walk for extended periods and lift up to 50 pounds.

Responsibilities

• Onboard and train new team members.
• Maintain a high-energy store culture and model service behaviors.
• Provide in-the-moment coaching and feedback to teammates.
• Prioritize and delegate tasks during shifts to ensure store execution and answer basic operational questions.
• Lead floor service, merchandising, and floor sets to keep standards and promotions on track.

Skills

Retail experience

Clear communication

Customer service

Team leadership

Job description

Rally House in Tyler, TX seeks a Team Captain to guide the store team, energize shifts, and model outstanding service for guests and teammates. You’ll direct activities, coach staff, and ensure consistent execution of merchandising and guest flow.

This part-time role (10–20 hours/week) emphasizes speed, urgency, and clear communication while supporting promotions and local sports events.