Floating Resident Experience Coordinator — Move-In & Events

Vivmark Residential; Washington (District of Columbia); Presencial; USD 35.000 - 43.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision coverage

401(k) with company match

Paid vacation and holidays

Housing discounts

Descripción de la vacante

Vivmark Residential is seeking a Resident Experience Coordinator in the Washington, DC area. You will deliver exceptional customer service, foster resident loyalty, and ensure a remarkable living experience throughout residency.

Key duties include guiding move-ins, addressing inquiries, coordinating events, and inspecting move-outs. You will oversee amenities, collect fees, and propose improvements to operational efficiency while supporting a positive resident environment.

Formación

• High School diploma or equivalent.
• A valid driver's license, good driving record, auto insurance, and reliable transportation is required if operating a motorized vehicle during work.
• Computer literacy and effective communication skills.
• Availability to work a flexible schedule, including weekends.
• Smartphone use is required for certain job aspects.

Responsabilidades

• Address resident inquiries promptly, ensuring satisfaction and loyalty.
• Guide new residents through move-in preparation for a smooth transition.
• Conduct follow-up within a week of move-in to address concerns.
• Manage move-out inspections and coordinate resident events.
• Maintain high resident visibility, oversee amenity areas, and collect rental fees.
• Proactively suggest improvements to enhance community operations.

Conocimientos

Communication skills

Educación

High School diploma or equivalent

Descripción del empleo

Vivmark Residential is seeking a Resident Experience Coordinator in the Washington, DC area. You will deliver exceptional customer service, foster resident loyalty, and ensure a remarkable living experience throughout residency.

Key duties include guiding move-ins, addressing inquiries, coordinating events, and inspecting move-outs. You will oversee amenities, collect fees, and propose improvements to operational efficiency while supporting a positive resident environment.