Floating Personal Banker - Customer-Centric Banking

Fidelity Bank; Hazleton (Luzerne County); On-site; USD 42,000 - 54,000; Full time

Job summary

Fidelity Bank in Luzerne County is seeking a floating Personal Banker to support customer sales and service across our branches. You will assist customers with transactions, educate them on digital banking tools, and coordinate work within the branch to ensure smooth operations.

The role emphasizes identifying financial needs, making product recommendations, and building relationships to support growth across departments.

Qualifications

• Customer-focused banking professional with strong communication skills.
• Ability to identify financial needs and recommend appropriate products.
• Comfort with cross-selling and achieving service and sales goals.

Responsibilities

• Support customer sales and service across Fidelity Bank branches.
• Engage with customers to identify financial needs and make product recommendations.
• Assist customers with transactions and educate them on digital banking tools.
• Foster relationships to support retention and growth and collaborate with other departments.

Skills

Customer service

Sales

Banking product knowledge

Communication

Tools

POS systems

Mobile banking apps

Job description

Fidelity Bank in Luzerne County is seeking a floating Personal Banker to support customer sales and service across our branches. You will assist customers with transactions, educate them on digital banking tools, and coordinate work within the branch to ensure smooth operations.

The role emphasizes identifying financial needs, making product recommendations, and building relationships to support growth across departments.