Floating Office Coordinator | Epic Scheduling & Admin

Hospital for Special Surgery; Stamford (CT); On-site; USD 44,000 - 66,000; Full time

Job summary

Hospital for Special Surgery (HSS) seeks a detail-oriented medical secretary to support busy physician offices. You will manage front-desk activities, scheduling, referrals, and patient communications in a fast-paced hospital setting.

The role requires at least an Associates degree or equivalent experience, with 2+ years in a physician office preferred. Epic experience is a plus and familiarity with health insurance processes is beneficial.

Qualifications

• Associates degree required or higher.
• 5+ years physician office experience may substitute education.
• Some College is a plus.
• Experience in healthcare/medical secretary roles is preferred.

Responsibilities

• Assist with patient scheduling and front-desk duties.
• Coordinate referrals and authorization management.
• Maintain patient charts and documentation.
• Support billing and collections where needed.

Skills

Verbal & written comms

Customer service

Teamwork

Multitasking

Organization

Problem solving

Attention to detail

Healthcare knowledge

Computer skills

Follow directions

Positive attitude

Escalation of issues

Education

Associates

Some College

Tools

Epic

Job description

Hospital for Special Surgery (HSS) seeks a detail-oriented medical secretary to support busy physician offices. You will manage front-desk activities, scheduling, referrals, and patient communications in a fast-paced hospital setting.

The role requires at least an Associates degree or equivalent experience, with 2+ years in a physician office preferred. Epic experience is a plus and familiarity with health insurance processes is beneficial.