Floating Healthcare Office Coordinator

Hospital for Special Surgery; New York (NY); On-site; USD 90,508,000 - 139,138,000; Full time

Job summary

Hospital for Special Surgery is seeking an Office Support Floating Coordinator to support multiple service lines across New York and nearby locations. You will schedule visits, coordinate surgical dates in EPIC, and secure pre-authorizations while maintaining patient charts and calendars.

The role also handles referrals, insurance authorizations, financial transactions, and front-desk workflow, ensuring accurate records and collaborative teamwork in a dynamic setting.

Qualifications

• Healthcare experience as a medical secretary or administrative assistant.
• Experience with EPIC and medical scheduling.
• Ability to handle confidential information and patient data.
• Strong communication and organizational skills.

Responsibilities

• Schedules new visits, follow-ups, post-ops, and ancillary tests.
• Coordinates surgical dates, enters them into EPIC, and ensures pre-authorization.
• Manages referrals and insurance authorizations within required timeframes.
• Collects payments and supports billing in front-end operations.
• Prepares patient charts, scans documents, and maintains calendars.
• Coordinates with departments and supports office managers and staff.
• Proficient in EMR systems and Microsoft Office; adapts to new tools.

Skills

Verbal communication

Written communication

Customer service

Organization

Multitasking

Teamwork

Attention to detail

EPIC experience

Microsoft Office

Healthcare knowledge

Education

Associates degree

Some college preferred

Tools

EPIC

EMR systems

Microsoft Office

Billing software

Scheduling systems

Job description

Hospital for Special Surgery is seeking an Office Support Floating Coordinator to support multiple service lines across New York and nearby locations. You will schedule visits, coordinate surgical dates in EPIC, and secure pre-authorizations while maintaining patient charts and calendars.

The role also handles referrals, insurance authorizations, financial transactions, and front-desk workflow, ensuring accurate records and collaborative teamwork in a dynamic setting.