Floating Member Service Supervisor – Lead & Grow

Service Credit Union; Epping (NH); Hybrid; USD 52,000 - 60,000; Full time

Benefits offered by this job

Health and dental benefits starting on

PTO

Long-term disability

Paid holidays

401k with company contribution

Tuition reimbursement

Talkspace confidential mental health

Identity theft protection

Career training and growth

Job summary

Service Credit Union in Epping, NH seeks a full-time Member Service Supervisor- Float to lead branch staff and deliver outstanding member service while reporting to the Branch Manager. This float position covers areas along the Seacoast region with potential coverage in other areas.

Strong leadership, customer service, and sales skills are essential, along with compliance and effective communication. Starting pay is $25.00/hour with comprehensive benefits and growth opportunities.

Qualifications

• One to three years of similar or related experience.
• Outstanding leadership and customer service skills.
• Excellent verbal and written communication skills.

Responsibilities

• Supervise branch personnel with the support of the Branch Manager.
• Meet branch goals for loan production and new member development.
• Cross-sell products and services to meet member needs.
• Adhere to compliance and security policies and procedures.
• Ensure accurate cash handling and registries.

Skills

Leadership

Customer service

Communication

Multi-tasking

Organizational skills

Education

High school diploma

Job description

Service Credit Union in Epping, NH seeks a full-time Member Service Supervisor- Float to lead branch staff and deliver outstanding member service while reporting to the Branch Manager. This float position covers areas along the Seacoast region with potential coverage in other areas.

Strong leadership, customer service, and sales skills are essential, along with compliance and effective communication. Starting pay is $25.00/hour with comprehensive benefits and growth opportunities.