Member Service Representative Float — Impactful Banking Coverage

ADP, Inc.; Lowell (MA); On-site; USD 25,000 - 37,000; Full time

Job summary

Jeanne D’Arc Credit Union in Lowell, MA is seeking a Member Service Representative Float to support eight locations, educate members about products and services, and handle a variety of transactions with accuracy and courtesy.

The ideal candidate has at least one year of related experience and a high school diploma; you will float between branches to open accounts, fund loans, and assist members with access services while upholding compliance and exceptional service.

Qualifications

• One year of related experience is required.
• High school diploma or equivalent required.

Responsibilities

• Greets members and provides information on transactions, products, and services.
• Takes responsibility for member service requests, including account opening and funding within signing authority.
• Balances MSR cash drawer and daily transactions; assists with branch balancing.
• Directs members to the appropriate department for further information and services.
• Remains vigilant for unusual or suspicious activity and adheres to policies.

Skills

Microsoft Office

Customer service

Communication

Education

High school diploma

Job description

Jeanne D’Arc Credit Union in Lowell, MA is seeking a Member Service Representative Float to support eight locations, educate members about products and services, and handle a variety of transactions with accuracy and courtesy.

The ideal candidate has at least one year of related experience and a high school diploma; you will float between branches to open accounts, fund loans, and assist members with access services while upholding compliance and exceptional service.