Floating Member Service Supervisor – Lead Branch Team

Service Federal Credit Union; Epping (NH); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health benefits

PTO & holidays

401k with company contribution

Mental health support

Job summary

Service Credit Union is seeking a Member Service Supervisor-Float based in our Epping branch, NH. You will supervise branch personnel and support the Branch Manager, while ensuring exceptional member experiences and adherence to credit union policies.

Starting pay is $25.00/hour with flexibility based on experience. This role covers Seacoast region areas and may require coverage in other locations as needed.

Qualifications

• One to three years of related experience.
• Strong leadership and customer service skills.
• Ability to recognize and recommend enhancements in a fast-paced environment.
• Excellent verbal and written communication.
• Strong organizational and multitasking abilities.
• High school diploma or equivalent.

Responsibilities

• Assist Branch Manager and staff to meet assigned goals.
• Supervise and counsel branch personnel as directed by the Branch Manager.
• Maintain understanding of all Service Credit Union products and services.
• Create a positive member experience through confidence and enthusiasm.
• Build and retain member relationships through quality service.
• Regular and reliable attendance is essential.
• Perform other duties as assigned.

Skills

Leadership

Customer service

Communication

Multitasking

Education

High school diploma or equivalent

Job description

Service Credit Union is seeking a Member Service Supervisor-Float based in our Epping branch, NH. You will supervise branch personnel and support the Branch Manager, while ensuring exceptional member experiences and adherence to credit union policies.

Starting pay is $25.00/hour with flexibility based on experience. This role covers Seacoast region areas and may require coverage in other locations as needed.