Floating Member Service Associate - Flexible Banking Growth

Trumark Credit Union; Wayne (PA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Flexible schedules

Career development

Benefits incl. health and 401(k)

Job summary

Trumark Credit Union in Pennsylvania is seeking a Floating Member Service Representative to join our Retail Operations team. You’ll engage with members, process transactions, and promote our products across multiple branches.

This full-time role requires strong communication, schedule flexibility, and a solid knowledge of banking basics. You’ll learn our systems and help deliver outstanding service while supporting branch teams.

Qualifications

• Minimum 1 year of branch or equivalent financial institution experience.
• Strong communication and organizational abilities are essential.
• Familiarity with banking products and systems highly valued.

Responsibilities

• Engage with members and provide extraordinary service while identifying financial needs.
• Educate members on Trumark’s products, services, and programs to offer tailored solutions.
• Handle loan processes (excluding Home Equity and Mortgage) and assist with settlements.
• Demonstrate mobile and digital banking tools to enhance member experiences.
• Support branch operations, perform teller functions, and assist as a supervisor when needed.

Skills

Strong communication

Organizational abilities

Banking products knowledge

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Trumark Credit Union in Pennsylvania is seeking a Floating Member Service Representative to join our Retail Operations team. You’ll engage with members, process transactions, and promote our products across multiple branches.

This full-time role requires strong communication, schedule flexibility, and a solid knowledge of banking basics. You’ll learn our systems and help deliver outstanding service while supporting branch teams.