Floating Loan Support Specialist

Security Finance; Columbia (SC); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Company paid Health insurance (employee only)

Competitive 401(k) with match

Life and Dental benefits

Paid holidays and vacation

Profit Sharing

Closed on Sundays

Job summary

A financial services provider is seeking a Floating Customer Service Representative in Columbia, SC. This role involves providing exceptional customer service primarily over the phone, ensuring compliance with lending regulations, and maintaining accurate office cash. Candidates must be 18+, possess a valid driver's license, and have collections experience preferred. The position offers a competitive benefits package including health insurance, a 401(k) plan, paid vacations, and more. Join a firm committed to individual successes and full employee support.

Qualifications

• Must be 18 years of age or older.
• Valid driver's license and acceptable driving record.
• Ability to pass a criminal background check.
• Preferred collections experience in direct first party collections.

Responsibilities

• Provide exceptional customer service primarily over the phone.
• Maintain office cash with accuracy and security.
• Achieve account gain through effective customer solicitation.
• Ensure compliance with lending regulations and company policies.
• Complete loan applications promptly.
• Adhere to record keeping procedures.

Skills

Effective communication skills

Customer service skills

Results-driven

Ability to work in a fast-paced environment

Job description

A financial services provider is seeking a Floating Customer Service Representative in Columbia, SC. This role involves providing exceptional customer service primarily over the phone, ensuring compliance with lending regulations, and maintaining accurate office cash. Candidates must be 18+, possess a valid driver's license, and have collections experience preferred. The position offers a competitive benefits package including health insurance, a 401(k) plan, paid vacations, and more. Join a firm committed to individual successes and full employee support.