Floating Customer Service & Loan Specialist

Security Finance; Claremore (OK); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance (employee only)

401(k) with match

Life and Dental benefits

Paid holidays and vacation

Profit Sharing

Closed Sundays

Job summary

Security Finance is seeking a Floating Customer Service Representative to handle the majority of customer interactions by phone in a fast-paced environment. You will provide exceptional service while maintaining cash accuracy and supporting loan-related processes.

Responsibilities include processing loan applications, ensuring regulatory compliance, and traveling to branches within the territory as needed. This full-time role offers benefits and advancement opportunities.

Qualifications

• Excellent phone presence and clear communication.
• Able to provide exceptional customer service.
• Able to work in a fast-paced environment.

Responsibilities

• Provide exceptional customer service over the phone.
• Maintain office cash with accuracy and security.
• Assist with loan-related activities and customer solicitation.
• Ensure compliance with state and federal lending regulations and company policies.
• Process loan applications promptly.
• Adhere to company record keeping procedures.

Skills

Phone communication

Customer service

Communication skills

Job description

Security Finance is seeking a Floating Customer Service Representative to handle the majority of customer interactions by phone in a fast-paced environment. You will provide exceptional service while maintaining cash accuracy and supporting loan-related processes.

Responsibilities include processing loan applications, ensuring regulatory compliance, and traveling to branches within the territory as needed. This full-time role offers benefits and advancement opportunities.