Loan Services & Collections Specialist

Sunset Finance; Colonial Hills (SC); On-site; USD 30,000 - 40,000; Full time

Job summary

A finance company based in South Carolina is seeking a Customer Service Representative to manage customer interactions and loan processing. Key duties include soliciting loans, maintaining cash drawers, and preparing daily deposits. Candidates should possess a high school diploma and preferably have experience in customer service or finance. This role supports the operations of the office and ensures smooth financial transactions, making it essential for the overall customer experience.

Qualifications

• Previous experience in customer service, collections, or the finance industry is a plus.
• Knowledge of computer skills is required.

Responsibilities

• Solicit loans on the telephone and at the counter.
• Answer the telephone and process loan applications.
• Prepare daily deposits of cash and checks.
• Maintain and balance cash drawers.
• Contact past due customers.

Skills

Customer service experience

Collections knowledge

Computer skills

Education

High school diploma or equivalent

Job description

A finance company based in South Carolina is seeking a Customer Service Representative to manage customer interactions and loan processing. Key duties include soliciting loans, maintaining cash drawers, and preparing daily deposits. Candidates should possess a high school diploma and preferably have experience in customer service or finance. This role supports the operations of the office and ensures smooth financial transactions, making it essential for the overall customer experience.