Flexible-Location Customer Service Pro — Phone Support

Security Finance; Jerseyville (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Company paid Health insurance

Competitive 401(k) with match

Life and Dental benefits

Paid holidays and vacation

Profit Sharing

Closed on Sundays

Job summary

A financial services company is seeking a Floating Customer Service Representative to provide exceptional service primarily over the phone. The ideal candidate must be 18 years or older and possess effective communication skills. Responsibilities include maintaining office cash securely, achieving account gains, and ensuring compliance with lending regulations. This full-time position requires the ability to work flexible hours, including some Saturdays. The company offers a competitive compensation package with full benefits.

Qualifications

• 18 years of age or older.
• Valid driver's license and acceptable driving record.
• Ability to pass a criminal background check.
• Collections experience preferred.
• Ability to work majority of day on the phone.
• Flexible schedule including Saturdays.

Responsibilities

• Provide exceptional customer service over the phone.
• Maintain office cash securely.
• Achieve account gains through effective solicitation.
• Ensure compliance with regulations.
• Complete loan applications promptly.
• Follow company record-keeping procedures.

Skills

Effective communication skills

Customer service orientation

Phone presence

Results-driven attitude

Job description

A financial services company is seeking a Floating Customer Service Representative to provide exceptional service primarily over the phone. The ideal candidate must be 18 years or older and possess effective communication skills. Responsibilities include maintaining office cash securely, achieving account gains, and ensuring compliance with lending regulations. This full-time position requires the ability to work flexible hours, including some Saturdays. The company offers a competitive compensation package with full benefits.