Floating Customer Service Representative

Security Finance; Columbia (SC); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Company paid Health insurance (employee only)

Competitive 401(k) with match

Life and Dental benefits

Paid holidays and vacation

Profit Sharing

Closed on Sundays

Job summary

A financial services provider is seeking a Floating Customer Service Representative in Columbia, SC. This role involves providing exceptional customer service primarily over the phone, ensuring compliance with lending regulations, and maintaining accurate office cash. Candidates must be 18+, possess a valid driver's license, and have collections experience preferred. The position offers a competitive benefits package including health insurance, a 401(k) plan, paid vacations, and more. Join a firm committed to individual successes and full employee support.

Qualifications

• Must be 18 years of age or older.
• Valid driver's license and acceptable driving record.
• Ability to pass a criminal background check.
• Preferred collections experience in direct first party collections.
• Ability to be working on the phone for the majority of the day.

Responsibilities

• Provide exceptional customer service primarily over the phone.
• Maintain office cash with accuracy and security.
• Achieve account gain through effective customer solicitation.
• Ensure compliance with lending regulations and company policies.
• Complete loan applications promptly.
• Adhere to record keeping procedures.

Skills

Effective communication skills

Customer service skills

Results-driven

Ability to work in a fast-paced environment

Job description

Floating Customer Service Representative

Job Category: Operations SFC

Requisition Number: TEMPL05424

• Posted : March 2, 2018
• Full-Time

Locations

Showing 1 location

0582-07-Columbia SC-SB
Columbia, SC 292105443, USA

Description

Job Responsibilities In this customer service role the majority of customer interaction will be over the phone; a friendly telephone presence and effective communication skills are essential. We are looking for a results-driven individual who thrives in a fast paced environment.

• Providing exceptional customer service
• Maintaining office cash with accuracy and security
• Achieving account gain through proven loan judgment and effective customer solicitation
• Ensuring compliance with state and federal lending regulations and Company policies
• Ensuring prompt completion of loan applications
• Ensuring compliance with company record keeping procedures

Benefits At Security Finance we understand that our past accomplishments and future achievements are directly connected to the individual successes of our people. We are proud to offer a competitive compensation and full benefits package.

• Company paid Health insurance (employee only)
• Competitive 401(k) with match
• Life and Dental benefits
• Paid holidays and vacation
• Profit Sharing
• Closed on Sundays

Job Requirements

• 18 years of age or older
• Valid driver’s license, acceptable driving record and reliable transportation
• Ability to pass a criminal background check
• Collections experience (direct first party collections/skip tracing) preferred
• Ability to be working on the phone for the majority of the day
• Ability to work Monday-Friday until 8 PM and Saturdays. Schedule varies by location.
• Ability to travel to branches within the territory

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.