Floating Leasing Consultant: Elevate Leases & Resident Experience

Madison Apartment Group; Newtown Township (Delaware County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Employee rental discounts

Paid parental leave

Professional development

Job summary

Madison Apartment Group is seeking a Floating Leasing Consultant to be the first point of contact for prospective and current residents, handling rentals, move-ins, and resident relations. You will plan and participate in resident functions, ensuring a positive community atmosphere.

You will also lead tours, qualify prospects, prepare leases, and support site social media and reporting efforts, contributing to occupancy and resident satisfaction across our properties.

Qualifications

• Minimum of two years of sales/leasing experience preferred.
• Demonstrated experience delivering exceptional customer service.
• Strong organizational and communication skills.
• Proficiency in Microsoft Office; experience with CRM/Yardi preferred.

Responsibilities

• Provide exceptional customer service, creating a welcoming environment for residents and guests.
• Lead property tours, show vacant units, and market property amenities to close sales and maintain occupancy.
• Handle all activities related to apartment rentals and move-ins, including qualifying prospects and preparing lease documentation.
• Assist in planning and participating in resident functions and community events.
• Maintain thorough knowledge of the market and facilitate prospect generation through effective advertising and follow-up.
• Manage resident service requests and collaborate with maintenance staff to ensure timely resolution.
• Inspect models, vacancies, and community grounds to ensure cleanliness and report any service needs.
• Assist in managing site social media platforms and maintain accurate resident records.
• Complete lease applications, verify applications, and notify prospective residents of decisions.
• Organize and file appropriate reports, leases, and paperwork.

Skills

Customer service

Communication

Organization

Sales mindset

Tools

CRM/Yardi

Microsoft Office

Job description

Madison Apartment Group is seeking a Floating Leasing Consultant to be the first point of contact for prospective and current residents, handling rentals, move-ins, and resident relations. You will plan and participate in resident functions, ensuring a positive community atmosphere.

You will also lead tours, qualify prospects, prepare leases, and support site social media and reporting efforts, contributing to occupancy and resident satisfaction across our properties.