Floating Leasing Consultant

Madison Apartment Group; Northern (KY); Hybrid; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health coverage

401(k) retirement plan

Paid time off

Employee discounts

Paid parental leave

Job summary

Madison Apartment Group is seeking a Floating Leasing Consultant to be the first point of contact for prospective and current residents, facilitating tours, rentals, and move-ins in a vibrant community.

You'll deliver exceptional service, manage leases, coordinate resident events, and maintain accurate records while growing occupancy and guest satisfaction in a supportive team environment.

Qualifications

• 2+ years of sales/leasing experience.
• Exceptional customer service experience.
• Strong organizational and communication skills.
• Proficiency in Microsoft Office; CRM/Yardi preferred.

Responsibilities

• Provide exceptional customer service to residents and guests.
• Lead property tours and show vacant units to close leases.
• Handle rental processes and move-ins, including lease prep.
• Plan and participate in resident functions and events.
• Maintain market knowledge and generate prospects through advertising.
• Manage service requests and coordinate with maintenance.
• Inspect units and grounds for cleanliness and report issues.
• Maintain resident records and lease paperwork.

Skills

Sales experience

Customer service

Organizational skills

Communication skills

Tools

CRM/Yardi

Job description

Career Opportunities with Madison Apartment Group

A great place to work.

Are you ready for new challenges and new opportunities?

Current job opportunities are posted here as they become available.

At Madison Apartment Group, we pride ourselves on fostering a vibrant, inclusive, and supportive company culture. We believe in investing in our employees, offering a wide range of benefits, including comprehensive health coverage, professional development opportunities, and various types of paid time off that truly support your needs. As a part of our team, you'll find a collaborative environment that encourages growth, creativity, and innovation.

Position: Floating Leasing Consultant

We are seeking an enthusiastic and customer-focused Leasing Consultant to join our team. In this role, you will be the first point of contact for all prospective and current residents, playing a crucial role in apartment rentals, move-ins, and resident relations. You will also assist in planning and participating in resident functions, ensuring a positive and engaging community atmosphere.

Key Responsibilities:

• Provide exceptional customer service, creating a welcoming environment for residents and guests.
• Lead property tours, show vacant units, and market property amenities to close sales and maintain occupancy.
• Handle all activities related to apartment rentals and move-ins, including qualifying prospects and preparing lease documentation.
• Assist in planning and participating in resident functions and community events.
• Maintain thorough knowledge of the market and facilitate prospect generation through effective advertising and follow-up.
• Manage resident service requests and collaborate with maintenance staff to ensure timely resolution.
• Inspect models, vacancies, and community grounds to ensure cleanliness and report any service needs.
• Assist in managing site social media platforms and maintain accurate resident records.
• Complete lease applications, verify applications, and notify prospective residents of decisions.
• Organize and file appropriate reports, leases, and paperwork.

Qualifications:

• Minimum of two years of sales/leasing experience preferred.
• Demonstrated experience delivering exceptional customer service.
• Strong organizational and communication skills.
• Proficiency in Microsoft Office; experience with CRM/Yardi preferred.

Why Madison Apartment Group?

• Comprehensive health coverage and benefits.
• Company matched 401(k) Retirement Plan.
• Opportunities for professional growth and development.
• Paid vacation, sick, and holiday time.
• Employee rental discounts.
• Paid new parent leave.
• A supportive and inclusive company culture.

Madison Apartment Group is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.