Floating Customer Service Supervisor – Banking Branch Support

Bank of Marin; Sacramento (CA); Hybrid; USD 36,000 - 49,000; Full time

Job summary

Bank of Marin in Sacramento, CA is seeking a Float Customer Service Supervisor to lead retail banking staff across the Eastern Region. This full-time role requires delivering proactive service, directing branch teams, and coordinating with the Regional Manager to support operations and sales goals.

You will open new accounts, refer products to bank partners, and travel to various Eastern Region branches as needed.

Qualifications

• 3–5 years banking experience, including 1–2 years in a supervisory role.
• Associate's degree or bachelor's degree; strong organizational skills.
• Proficiency in opening new accounts and cross-selling bank products.

Responsibilities

• Direct and coordinate retail banking staff in the Eastern Region.
• Collaborate with Regional Manager to support operations.
• Open new accounts and refer bank products to partners.
• Provide prompt, courteous customer service.

Skills

Customer service

Supervision

Retail banking

Communication

Education

Associate degree

Bachelor's degree

Job description

Bank of Marin in Sacramento, CA is seeking a Float Customer Service Supervisor to lead retail banking staff across the Eastern Region. This full-time role requires delivering proactive service, directing branch teams, and coordinating with the Regional Manager to support operations and sales goals.

You will open new accounts, refer products to bank partners, and travel to various Eastern Region branches as needed.